Terms & Conditions
Lateness / Cancellation
Please make sure you arrive 5 minutes prior to the class starting. This will ensure you participate in a thorough warm up, reducing risk of injury and ensuring the class starts on time. If you miss the warm up but still arrive within the first 10 minutes of class, you will be allowed in and warmed up by the instructor when they are available to do so. If you are more than 10 minutes late you will be refused entry into the class. Refunds for late students will not be issued. Please do not be late.
All mat classes and reformer classes are booked in blocks (e.g. 4 week or 6 week blocks). All classes must be paid for upfront via payment link and this is a non refundable payment, regardless of whether you attend or not, unless the class is cancelled by the business (Align Pilates by Rosie). Please ensure you have paid for the lesson or bring payment for the lesson if it has been agreed to be payment via cash.
For all 1:1 classes – please give us at least 24 hours’ notice if you need to cancel. It is your responsibility to change the booking prior to the 24 hour cancellation cut off point on the booking system. You will be charged in full for less than 24hrs notice of non-attendance. If it is a cash payment this will still be due to be paid.
In the event of snow or bad weather there will be notices placed on our Instagram page, Align Pilates by Rosie. We will also try to contact you individually by text/email. Please get in touch with the instructor if you are unsure.
Please remember it is your responsibility to book classes, so please ensure you BOOK IN after a holiday or non-attendance so you do not lose your space.
Align Pilates by Rosie reserve the right to cancel a class if the minimum numbers are not met, 24 hours’ notice will be given where possible.
Align Pilates by Rosie reserve the right to alter the timetable or instructor due to circumstances beyond our control.
Stay Safe in Class
Please be aware that in our lessons/sessions there will be a need for physical contact by the instructor for safety in spotting, for skill learning and correcting technique. Your personal privacy will be considered at all times but not at the risk of your health and ultimate safety of everyone participating.
We ask that students follow the lesson plan prepared by the instructor and it is imperative that students follow the guidance set out by the class instructor.
NO alcohol / drugs may be consumed before or during class for the safety of yourself and other students. Align Pilates by Rosie reserve the right to refuse entry to any class or ask to cease their participation if, in their personal opinion, any participant is a risk to themselves or others in the class. This may include (but is not limited to) failure to listen to or comply with the instructions and safety guidelines given, appearing to be under the influence of alcohol and/or drugs.
All classes require grip socks to ensure you can stay safe while using the equipment.
All classes have equipment supplied – we advise you bring your grip socks and water. Everything else is provided.
If you have long hair, we ask that you tie this back to ensure you can stay safe using the equipment.
Medical
All students must complete the medical questions when registering their online account and are responsible for answering all of these questions truthfully. Any changes to health must be immediately reported to your instructor. Your instructor will decide if you are safe to carry on with exercise.
You are the best judge of your own health. If you have any sickness or injuries which may put you or others at risk during the lesson please inform your instructor prior to the start of the lesson or if you injure yourself or feel ill during your lesson, advise your instructor immediately.
If you are pregnant, please let your instructor know so they can make suitable adjustments for you. Post birth – you must be signed off by your Doctor as fit to exercise, 6 weeks post natural birth, 12 weeks post c-section, before you can participate.
Use of your Data Policy:
Upon booking you will automatically be added to Align Pilates by Rosie mailing list and you agree to this unless otherwise stated, emails will be used to notify you of up and coming events and classes and other general information. You can update your preferences or unsubscribe at any time.
This information will not be shared with 3rd parties.
Please see our Privacy Policy for full details.
Agreement
I confirm I am aged 16 or above, if I am 16 or 17 I have written consent from my parent / guardian.
I understand that Align Pilates by Rosie will always work with my best interest in mind.
I agree to inform Align Pilates by Rosie of any injury or circumstances which may put myself or others at risk, while attending/participating in lessons.
I will always be respectful and supportive to my instructor and other students. Align Pilates by Rosie has ZERO TOLERANCE of inappropriate / abusive behaviour of any kind and you will be asked to leave with no refund.
Align Pilates by Rosie will not be held responsible for any damage or loss to student’s property. All students are advised to bring belongings at their own risk.
I agree to practice safely within the boundaries of my own capabilities as advised by my instructor. Participation is at your own risk. I understand that participation in this sport has potential dangers and that I take full and sole responsibility for my actions and safety.
I agree neither I nor anyone representing me will sue or bring any legal action against Align Pilates by Rosie or any persons involved with this company.
In the event I decide to sue or my heirs decide to sue I agree I will be in breach of contract and therefore agree to forfeit any claim to anything, and my estate or heirs will pay any defendant whatever legal fees are necessary to defeat or defend against such action.
Any information provided including Emergency contact information will be stored in line with the GDPR 2018.
Nothing in these Terms and Conditions shall affect your statutory rights.
I have read this in its entirety, understood and accept the agreement and Terms and Conditions outlined above, I have answered the health questions accurately and to the best of my knowledge.
PLEASE NOTE: By booking your session / class you are agreeing to the above Terms and Conditions, you do so every single time you book. This is in addition to your agreement which you complete on your first session with your Health Questions.